Product usage
How do I find my size?
We include a detailed size guide on each product page. For additional help, check out our "How to Measure" guide or contact us—we’re happy to assist!
When will I receive my refund?
Refunds are processed within X business days after inspection.
Are BellaFlex products suitable for beginners?
Yes, our products are designed for all fitness levels.
Can I use this equipment at home?
Absolutely. Our gear is designed for home workouts.
Returns
What is your return policy?
We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.
When will I receive my refund?
Refunds are processed within X business days after inspection.
Shipping
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.
Do you offer free shipping?
Yes! We provide free shipping on all orders over $50. For orders below $50, standard shipping rates apply.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.
Do you ship to the United States?
Yes, we proudly ship across the United States. Delivery times typically range between X–X business days depending on location.
Are there shipping charges?
Shipping costs are calculated at checkout.
